We build business documentation for scale-ups
We Document. You Innovate.
Poet & Scribe builds playbooks for growth. We document your best practices & processes to empower your team, improve efficiency, and simplify scale.
Contact UsAre you a growing company struggling to keep up with your documentation needs?
Look no further than Poet & Scribe!
We offer a comprehensive range of documentation services tailored to meet the unique needs of growing companies. Here are the key services we provide:
Employee Handbooks
Provide clarity on expectations, standards, and procedures, reducing uncertainty for you and your employees. Well-crafted handbooks set the tone for effective staff management by aligning policies with organizational values.
Onboarding guides
Smoothly welcome new hires and set them up for success with our comprehensive onboarding documentation services. We'll ensure they have a clear understanding of your company culture, policies, and procedures from day one.
Documented Processes
Don't let scaling outpace your documentation efforts. We can transform your messy success into strucctured blueprints for sustaining momentum. By codifying the informal flows fueling your growth, we create alignment and enable sustainable change.
Standardized Operations
Avoid chaotic operations, communication breakdowns, and lost productivity. Let us capture the secrets driving succcess across your teams and shape them into handy guides for scaling.
Growing pains got you down?
We get it.
As your company takes off, keeping things running smoothly gets harder - informal processes, knowledge silos, and outdated documentation lead to confusion, inefficiency, and lost potential. The consequences are real: decreased productivity, frustrated employees, and missed opportunities.
Consider how documentation provides solutions:
- Gets all employees on the same page
- Streamlines communication
- Speeds up new hire onboarding
- Standardizes processes
- Sets clear expectations
That's where Poet & Scribe Steps in
Personilized documents that we offer
- Mission & Vision
- Values
- Role Expectations
- Time off and Leave
- Rewards & Benefits
- Career Paths
- Job Descriptions
- Expectations
- Company Culture
- Policies
- Procedures from day one
- Communication
- Design system
Why Business Documentation is important?
- Ensures all employees are on the same page with standardized processes and expectations
- Streamlines communication by codifying institutional knowledge that would otherwise be siloed
- Allows quick onboarding of new hires so they can become productive faster
- Increases productivity by eliminating confusion around processes
- Improves employee satisfaction by setting clear expectations
- Unlocks growth potential by enabling smooth scaling and mitigating growing pains
- Captures critical information that would otherwise be trapped in founders’ heads
- Allows founders to focus on higher-level strategy rather than answering routine questions
- Creates a repository of knoweledge that persists even when key people leave the company.
Investing in documentation may not seem urgent, but we assure you, the payoff will come in the forms of smoother operations, better onboarding, clearer communication, and scaled growth.
Introducing Poet & Scribe
Seasoned Veterans of Booking.com's hyper-growth, bringing 20+ years of global experience to craft clear, actionable systems for your company's success.
- 20+ years scaling Booking.com (9k → 35k employees)
- Build & Led high-performing multidisciplicary teams
- Simplifying complexity into actionable clarity
- Passionate about scalling startups sustainably
We're investing our experience in the Triangle's thriving entrepreneurial ecosystem. Let's build a brighter future for North Carolina, one documented system at a time.
